Research
Research Areas
- Human-AI Interaction
- Online Education and Knowledge Exchange
- Online Matching Platforms
- Online Healthcare
- Future of Work
- Social Media Analytics
- Online Commerce and Content Platforms
Selected Journal Publications
He Y, Xu X, Huang N, Hong Y, Liu D. 2024. Enhancing User Privacy Through Ephemeral Sharing Design: Experimental Evidence from the Online Dating Context, Information Systems Research, forthcoming.
Huang N, Wang L, Hong Y, Lin L, Guo X, Chen G. 2024. When the Clock Strikes: A Multimethod Investigation of On-the-Hour Effects in Online Learning, Information Systems Research, forthcoming.
Wang L, Huang N, Hong Y, Liu L, Guo X, Chen G. 2023. Voice-based AI in Call Center Customer Service: A Natural Field Experiment, Production and Operations Management, 32(4):1002–1018.
Huang N, Burtch G, He Y, Hong Y. 2022. Managing Congestion in a Matching Market via Demand Information Disclosure, Information Systems Research, 33(4):1196–1220.
Mithas S, Xue L, Huang N, Burton-Jones A. 2022. Causality Meets Diversity in Information Systems Research, MIS Quarterly, 46(3):i-xvii.
Huang N, Yan Z, Yin H. 2021. Effects of Online-Offline Service Integration on e-Healthcare Providers: A Quasi-Natural Experiment, Production and Operations Management, 30(8):2359-2378.
Hong Y, Peng J, Burtch G, Huang N. 2021. Just DM Me (Politely): Direct Messaging, Politeness, and Hiring Outcomes in Online Labor Markets, Information Systems Research, 32(3):786-800.
Huang N, Mojumder P, Sun T, Lv J, Golden J. 2020. Not Registered? Please Sign Up First: A Randomized Field Experiment on the Ex Ante Registration Request, Information Systems Research, 32(3):914-931.
Huang N, Zhang J, Burtch G, Li X, Chen P. 2020. Combating Procrastination on Massive Online Open Courses via Optimal Calls to Action, Information Systems Research. 32(2):301–316.
Sun T, Viswanathan S, Huang N, Zheleva E. 2020. Designing Promotion Incentive to Embrace Social Sharing: Evidence from Field and Online Experiments, MIS Quarterly. 45(2):789–820.
Huang N, Burtch G, Hong Y, Pavlou PA. 2020. Unemployment and Worker Participation in the Gig Economy: Evidence from an Online Labor Market, Information Systems Research. 31(2):431–448.
Huang N, Sun T, Chen P, Golden J. 2019. Word-of-Mouth System Implementation and Customer Conversion: A Randomized Field Experiment, Information Systems Research. 30(3):711–1105.
Huang N, Burtch G, Gu B, Hong Y, Liang C, Wang K, Fu D, Yang B. 2019. Motivating User-Generated Content with Performance Feedback: Evidence from Randomized Field Experiments, Management Science. 65(1):327–345.
Kuang L, Huang N, Hong Y, Yan Z. 2019. Spillover Effects of Financial Incentives on User Engagement: Evidence From an Online Knowledge Exchange Platform, Journal of Management Information Systems. 36(1):289–320.
Huang N, Hong Y, Burtch G. 2017. Social Network Integration and User Content Generation: Evidence from Natural Experiments, MIS Quarterly. 41(4):1035-1058 (Lead Article).
Hong, Huang N, Burtch G, Li C. 2016. Culture, Conformity and Emotional Suppression in Online Reviews, Journal of the Association for Information Systems. 17(11):308-329.
Huang N, Burtch G, Hong Y, Polman E. 2016. Effects of Multiple Psychological Distances on Construal and Consumer Evaluation: A Field Study of Online Reviews, Journal of Consumer Psychology. 26(4):474-482.